Workshop Supervisor

Do you want to help build a world of amazing abundance? At Tesla, that’s our mission. Our Workshop Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential.

Responsibilities

• Supervise the health and safety compliance across the workshop, setting the tone and always leading by example.
• Oversee and lead Technicians to achieve KPIs including customer satisfaction, productivity, and profitability.
• Monitor performance consistently and be responsible for quality within the workshop.
• Identify any roadblocks disturbing workshop flow and ensure that each technician has the tools and training to perform their role.
• Oversee inventory management, making sure the workshop is tidy and well organized.
• Plan, prepare and distribute work to technicians based on skill level, capacity and resource.
• Motivate, lead and inspire the team in continuous improvements and efficiencies.
• Conduct regular one-to-ones and feedback sessions with Technicians.

We offer

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
• The chance to work with a brilliant and highly motivated team in one of the world’s most innovative companies.
• Ongoing training and development to help you grow as a manager and leader.
• A competitive compensation and benefits package.
• A safe, clean and fun workplace.